Novus Roofing
Customer Onboarding
Step
1
of
6
- Client & Contact Information
16%
Consent
I agree to the privacy policy.
Name
(Required)
First
Last
Billing Address
(Required)
Street Address
Address Line 2
City
Postcode
Phone Number
Mobile Number
(Required)
Email
(Required)
Preferred Contact Method
(Required)
Call
Email
SMS
WhatsApp
Preferred Contact Method
(Required)
Call
Email
SMS
WhatsApp
How did you hear about us?
Google / search engine
Social media
Online advert
Blog / article / video
Friend or colleague
Business referral / partner
Event or conference
Offline advert (print, radio, outdoor)
Previous customer
Site Address (If different from billing address)
Street Address
Address Line 2
City
Postcode
Property Type
(Required)
Detached
Semi-detached
Terraced
Bungalow
Commercial
Property Ownership
(Required)
Owner-occupied
Landlord
Tenant
Agent-managed
Approximate Age of Property or build year
(Required)
Number of Storeys / Floors
(Required)
Please enter a number greater than or equal to
1
.
Roof Type
(Required)
Pitched
Flat
Combination
Roof Material
(Required)
Tile
Slate
Felt
Metal
Other
Other
(Required)
Existing Roof Condition
(Required)
Good
Fair
Poor
Leaking
Approximate Roof Area (m²) (if known)
Loft Access Available?
(Required)
Yes
No
Attic/Loft Insulation Present?
(Required)
Yes
No
Unknown
Gutters, Fascias, Soffits Material/Condition
(Required)
Good
Fair
Poor
Unknown
Chimneys or Skylights Present?
(Required)
No
Yes
Please give details
(Required)
Any Existing Solar Panels or Roof Fixtures?
(Required)
Yes
No
Access Restrictions
e.g., narrow driveway, shared access
Access Times
(Required)
Morning (8am - 12pm)
Afternoon (12pm - 5pm)
Evening (5pm - 10pm)
Parking Availability for Works Vehicles
Height Restrictions or Overhead Cables Nearby
Neighbour Access Required?
(Required)
Yes
No
for scaffolding or side access
Health & Safety Hazards on Site
asbestos, unstable structure, etc.
Insurance Requirements or Building Regulations to Comply With
Type of Service Requested
(Required)
Roof Repair
Full Re-Roof
Flat Roof
Guttering
Inspection
Emergency Callout
Description of Issue / Scope of Work
(Required)
Urgency Level
(Required)
Routine
Urgent
Emergency
Preferred Start Date
(Required)
MM slash DD slash YYYY
Budget Range (if applicable)
Upload Photos of Roof
(Required)
Drop files here or
Select files
Accepted file types: jpg, gif, png, pdf, Max. file size: 512 MB.
front, back, side, any damage
Upload Roof Plans or Drawings (if available)
Drop files here or
Select files
Accepted file types: jpg, gif, png, pdf, Max. file size: 512 MB.
Insurance Claim Reference (if work is insurance-related)
Proof of Address
(Required)
Drop files here or
Select files
Accepted file types: jpg, gif, png, pdf, Max. file size: 512 MB.
Utility Bill and/or Bank Statement
National Insurance Number (for grants)
I confirm that I give permission for a site visit and roof survey to be carried out at the property.
I give permission for the company to contact the tenant or managing agent regarding access to the property, if required.
I confirm that I have read and agree to the
Terms & Conditions
.
I consent to my personal data being stored and processed in line with the
Privacy Policy
and GDPR regulations. I understand that my details may be used for project-related communication and marketing purposes.